About Us
The Northern Nanny and Housekeeping Agency was founded by Penny Ormerod, who has been working as a nanny since 1996 for high-profile, ultra-high-net-worth and professional families. With decades of first-hand experience inside family homes, Penny created the agency to offer something truly personal, a service built on trust, expertise and complete professionalism.
For over twenty years, our agency has been proud to support families across the North and beyond. What began with placing exceptional nannies and housekeepers has grown into a trusted network of outstanding household and personal staff. Today, we confidently provide everything from drivers, chefs and PAs to gardeners, dog walkers, butlers, event nannies, estate managers and more.
Every candidate we represent is carefully interviewed, fully vetted and reference checked, ensuring that only the very best professionals are introduced to your family. Our long-standing connections within the industry mean we work with individuals who are at the very top of their field, combining skill and discretion with a genuine love for what they do.
At The Northern Nanny and Housekeeping Agency, we don’t just fill roles. We create lasting partnerships between families and staff, offering support and peace of mind every step of the way.
Penny Hickey
MANAGING DIRECTOR
What sets Penny apart is her dedication to finding the perfect fit for families, whatever their requirements. Penny will scour her large resources, trusted practitioners and contacts that have been built over almost 30 years of trust, professionalism and reputation. It is because of this that the majority of our work comes from personal recommendations from families we have worked with. Our wonderful clients recommend us to their friends and families, and we could not be happier or more proud.
Selecting candidates from such a high quality pool of potential employees is the reason that Penny has clients returning when they are blessed with more children. Penny has the connections, the experience and the knowledge of the sector that few others have. Let Penny find your perfect match, whether a maternity nanny, nurse or housekeeper. Leave your details or give us a call today.
Sophia
MARKETING MANAGER
I’m Sophia, the marketing manager for the Northern Nanny Agency. I am responsible for maintaining & evolving our brand, along with creating content to attract new clients and partnerships. One of my absolute favourite parts of the role is seeing the fantastic feedback from happy families we’ve helped!
Michelle
RECRUITMENT ADMINISTRATOR
I manage the recruitment admin side of the business. My main responsibilities are to handle the applicants and filter the best candidates through to Penny.
1. Receive all cv’s from Penny for applications for new Nannies/housekeepers.
2. Contact Nannies for reference contact details, DBS certificates etc.
3. Check all DBS Certificates.
4. Make folders for each Nanny/Housekeeper so that all documents are in one place.
5. Contact all references by either telephone or email and ask them to fill in our reference form to establish key factors of their nanny/housekeepers roles when they were employed by them.
6. When all documents and reference forms are returned I then send the completed folders back to Penny.
Testimonials
What our clients say about us
The quality of candidates that Penny sent me to interview was outstanding. Every nanny was extremely professional, we are very happy with our final decision. Our children settled straight away and the bond that our nanny has with them is beautiful. Thankyou for everything Penny. I wouldn’t hesitate in recommending you and your agency. You thoroughly deserve the success you have
Shelton Hindley
Glossop, Derbyshire
Jessica Layton
Preston, Lancashire
I just wanted to say Thankyou for finding us our very own Mary Poppins. It is very easy to see that Penny works extremely hard on behalf of her nannies and the families, only the highest calibre of nannies came through my front door. Every nanny that we interviewed spoke so highly of Penny, too. I’m not sure if it’s the fact that Penny has got 20 years of nannying experience behind her or just that she is very intuitive but whatever it is she is amazing at her job!!!
Jennifer Naughton
St Helens, Merseyside
